Privacy Policy

1. Who we are

FiestaSlots is operated by Dama N.V., Scharlooweg 39, Willemstad, Curaçao. Dama N.V. is the data controller for personal data collected through fiestaslots1.com.

2. Data we collect

• Registration — name, date of birth, email, country, currency.
• KYC — government ID, proof of address (utility bill or bank statement), selfie or video verification, source-of-funds documents for high-volume accounts.
• Payment — masked card numbers, e-wallet IDs, crypto wallet addresses, deposit and withdrawal history.
• Gameplay — bets placed, games played, session duration, IP address, device and browser fingerprint, geolocation.
• Support — live chat transcripts, emails, call recordings (where applicable).

3. Why we use it

• Operating your account and processing transactions.
• Meeting our anti-money-laundering, anti-fraud and licensing obligations.
• Detecting bonus abuse, multi-accounting and collusion.
• Tailoring promotions (you can opt out at any time — see Section 6).
• Responding to support requests.

4. Cookies

FiestaSlots uses essential cookies (session, security, fraud detection), preference cookies (language, currency) and analytics cookies (anonymous traffic metrics). Marketing cookies are only set if you accept them in the cookie banner. You can change your choices any time via the cookie settings link in the footer.

5. Who we share data with

• Payment processors and KYC vendors strictly for transaction processing and identity verification.
• Game studios for fair-play audits when investigating a dispute.
• Regulatory and law-enforcement authorities where legally required.
• We do not sell personal data to third parties for marketing.

6. Marketing opt-out

You can switch off promotional emails and SMS at any time from My Account → Communication preferences, by clicking the unsubscribe link in any email, or by emailing support@fiestaslots1.com. Service messages (transaction confirmations, security alerts, KYC requests) cannot be opted out of.

7. Retention

We retain account, transaction and KYC data for at least five years after account closure to meet AML obligations. Marketing data is deleted within 30 days of an unsubscribe request.

8. Your rights

Subject to applicable law you may request:

• Access to a copy of your data.
• Correction of inaccurate data.
• Erasure of data we are no longer required to keep.
• Restriction or objection to certain processing.
• Portability of data you provided to us.

Requests are handled within 30 days. Contact support@fiestaslots1.com with “DSAR” in the subject line.

9. Security

All traffic uses TLS 1.3 encryption. Payment data is tokenised; KYC documents are stored on encrypted, access-controlled servers; access is restricted to staff with a need to know.

10. Contact

Data controller: Dama N.V., Scharlooweg 39, Willemstad, Curaçao.
Email: support@fiestaslots1.com